True Vendors

After-hours call answering for contractors. Omaha, Nebraska.

We answer the calls you miss and text you what they wanted.

True Vendors LLC sets up call answering for small home-service companies: plumbing, HVAC, garage door, and similar trades. When a call comes in while you're on another line, out of signal, or closed for the night, it rolls to an automated assistant that answers, finds out what the caller needs, and usually has the details on your phone within seconds.

You keep your own number, and you stay the first line: your phone still rings first. The one change at setup is that call waiting goes off, so a second caller reaches the assistant instead of a beep you can't answer. Turning call forwarding off stops the answering.

Text messages from True Vendors

Call alerts by text are optional. Customers who choose them get texts at the mobile numbers they list. Here's what those messages look like.

When text alerts start

True Vendors: call alerts are on. We'll text you each time we catch a call for you. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

When we catch a call

True Vendors caught a call while you were busy: water heater leaking, Dana Reyes, (402) 555-0134, 1412 S 58th St. Wants a callback tonight.

Texting is a separate, optional box on the sign-up form, and alerts can go by email instead. This is that section of the form:

Contact

True Vendors LLC
15717 Western Ave, Omaha, NE 68118
hello@truevendorsllc.com
(402) 937-6740

Questions about your service, your bill, or your text messages all go to the same place, and a person answers them.